Cloud Technology

Global Connectivity

Revenue Potential

As we celebrate year 23, On-hold Media Group believes more strongly than ever in the power of on-hold messaging, having delivered over 100,000 on-hold messages nationwide. Since launching our company in January, 2001, we have focused on efforts toward the continual advancement of The Shuffle, our online Content Management System. This effort gives our customers the most user-friendly, automated, web-based experience for producing and delivering new on-hold messages with intuitive impact!

We understand that most advertising mediums cast a wide net with hopes to catch a few readers or viewers as they randomly pass by. But On-hold Media Group provides a distinct difference - a targeted direct connection to your existing and potential customers with each call to your business or professional practice, One Caller At A Time. With On-hold Media Group you will always have the opportunity to inform your callers about new products and services, and remind them of the benefits they'll realize from their valued relationship with you.

OHMG          OHMG         OHMG 22 Year Anniversary    OHMG          OHMG

Why On-Hold Marketing?

  • It's the most cost-effective form of advertising.
  • It provides an affordable solution to announce company information and products.
  • 7 out of 10 callers are placed on-hold. After 60 seconds, over half of those will hang up on "dead air." On-Hold Media Group's professional messages reduce that to just 2%.
  • 34% of callers who hang up will NOT call back
  • On-hold messaging increases the amount of time callers are willing to spend on hold 15-35%
  • Increase revenue potential - Click here to see for yourself

Why On-Hold Media Group?

On-Hold Media Group has invested over 22 years creating the most advanced "Content Management System" (CMS) technology to deliver a highly scalable, user-friendly experience, message production and delivery system.

Our professional writers and voice talent assure that the on-hold content your callers hear will deliver maximum effectiveness to insure desired results.

We maintain relationships with hundreds of industry professionals to provide economies of scale and unsurpassed product/service-focused content.

Next Level Shuffle™ Technology

  • The On-Hold Shuffle™ system automatically creates future on-hold messages from a playlist you create in just minutes online.
  • Select scripts from your libraries to create your playlist. Designate Priority scripts, and start/end dates if needed.
  • Audition and add as many music tracks as you like from nearly 300 selections
  • Enjoy automatic production updates weekly, bi-weekly, or monthly.
  • Fresh ideas—fresh sounds. Shuffle makes it happen!

Success Stories

"As a Marketing Communications professional I thoroughly appreciate our relationship with On-Hold Media. Their product and service are stellar and both go a long way in supporting our company's brand. They offer a robust and current library of diverse product messaging. Their well-produced segments do a superlative job in showcasing the vendors we offer. The scripting is so spot on that I often use it to brainstorm concepts for other advertising. If the rest of our media was so responsive, comprehensive and easy to facilitate, my job would be a whole lot easier. Any time I am calling into our shop and am inadvertently put on hold I actually smile thinking how professional the On-Hold Media service makes us look."

Tina Roesler
Marketing Manager
Benjamin Supply, Inc.

" is such a convenient way to keep our customers informed about our new products and successes. While they are waiting to talk to us, they may hear about another product that could be of interest as well as find out about how we have helped other customers find solutions to their packaging needs.'s product and service are far above any other on-hold products I have researched. Even after years of being a customer, they still respond as if we're a prospect - new scripts are handled quickly and professionally and with a friendliness that is refreshing in this day and age.

The website is easy to use. Even though we have 20 locations that set-up their productions independently, I really like the ability to track their activity so we can encourage them to keep their messages fresh."

Suzanne Fenton, C.P.P.
Director of Marketing

"Setting up our on-hold message service has been one of the best experiences I've had adding enhancements to our telecommunications system. The whole process was very easy. Working with the folks at On-Hold Media Group and Allan Rhodes was pleasant and they did exactly what they said they would do. Everything went exactly as planned. The Production Wizard is very well thought out and a pleasure to use. Again, thank you for a most agreeable business experience."

Joel Ruvkun
Office Manager

Konica Minolta Logo Ford Logo Baylor Health Care System Logo
Veteran Owned