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As we celebrate year 23, On-hold Media Group believes more strongly than ever in the power of on-hold messaging, having delivered over 100,000 on-hold messages nationwide. Since launching our company in January, 2001, we have focused on efforts toward the continual advancement of The Shuffle, our online Content Management System. This effort gives our customers the most user-friendly, automated, web-based experience for producing and delivering new on-hold messages with intuitive impact!

We understand that most advertising mediums cast a wide net with hopes to catch a few readers or viewers as they randomly pass by. But On-hold Media Group provides a distinct difference - a targeted direct connection to your existing and potential customers with each call to your business or professional practice, One Caller At A Time. With On-hold Media Group you will always have the opportunity to inform your callers about new products and services, and remind them of the benefits they'll realize from their valued relationship with you.

OHMG          OHMG         OHMG 22 Year Anniversary    OHMG          OHMG

Why On-Hold Marketing?

  • It's the most cost-effective form of advertising.
  • It provides an affordable solution to announce company information and products.
  • 7 out of 10 callers are placed on-hold. After 60 seconds, over half of those will hang up on "dead air." On-Hold Media Group's professional messages reduce that to just 2%.
  • 34% of callers who hang up will NOT call back
  • On-hold messaging increases the amount of time callers are willing to spend on hold 15-35%
  • Increase revenue potential - Click here to see for yourself

Why On-Hold Media Group?

On-Hold Media Group has invested over 22 years creating the most advanced "Content Management System" (CMS) technology to deliver a highly scalable, user-friendly experience, message production and delivery system.

Our professional writers and voice talent assure that the on-hold content your callers hear will deliver maximum effectiveness to insure desired results.

We maintain relationships with hundreds of industry professionals to provide economies of scale and unsurpassed product/service-focused content.

Next Level Shuffle™ Technology

  • The On-Hold Shuffle™ system automatically creates future on-hold messages from a playlist you create in just minutes online.
  • Select scripts from your libraries to create your playlist. Designate Priority scripts, and start/end dates if needed.
  • Audition and add as many music tracks as you like from nearly 300 selections
  • Enjoy automatic production updates weekly, bi-weekly, or monthly.
  • Fresh ideas—fresh sounds. Shuffle makes it happen!

Success Stories

"We’ve been using for just a few weeks at our main Reno location, and we’ve already had positive feedback across the board about our messages – from customers, employees and vendors. I’ve been very pleased with our decision.

One thing I’ve noticed is that we’re getting inquiries about products we’ve had on the shelves for 15 months that, until now, hadn’t generated any interest. That tells me we’ve reached more people with a positive sales message about those products in just a few weeks than we had in the entire15 months before. I think using is going to make a significant difference in our ability to introduce new products and increase sales.

It’s also addressing a real need in our overall marketing efforts. Our outside sales reps typically call on our biggest customers, and we have a group of small to medium contractors that come in to our counter on a regular basis, but there’s a large group of customers in the middle that we haven’t been reaching with our sales messages. They call in their orders and get their deliveries, but until we started using on-hold messaging we didn’t have an effective way to promote products and services to them. In a lot of ways, using is like employing another salesperson that really targets those “phone” customers for just a few dollars a day.

Our switchboard operator even mentioned that we’re not losing as many calls as we did when we had the radio on-hold. She believes the messages help minimize the perceived hold time, and says the customers seem to be in a better mood too! "

Rich Stoltz
VP - Sales

"Some comments on your service. It has been great. Your group showed a very special interest in getting things rolling. Not only one of you, but the whole team. You really have a great staff.

At times, I feel that we must be your only customer with the great service that you provide, but I know that this isn't true. Your staff has helped our "uncomfortable users" to be comfortable users by taking the time in contacting them and making them comfortable in working with your staff and the system.

Thanks to Pat Hare's group (Parrish-Hare Electrical Supply) for bringing you to IMARK as a Member Service Provider. "

Doug Maasen
Vice-President - Sales & Marketing
Echo Group, Inc.

"Setting up our on-hold message service has been one of the best experiences I've had adding enhancements to our telecommunications system. The whole process was very easy. Working with the folks at On-Hold Media Group and Allan Rhodes was pleasant and they did exactly what they said they would do. Everything went exactly as planned. The Production Wizard is very well thought out and a pleasure to use. Again, thank you for a most agreeable business experience."

Joel Ruvkun
Office Manager

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