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As we celebrate our 21st anniversary, On-hold Media Group believes more strongly than ever in the power of on-hold messaging, having delivered over 100,000 on-hold messages nationwide. Since launching our company in January, 2001, we have focused on efforts toward the continual advancement of The Shuffle, our online Content Management System. This effort gives our customers the most user-friendly, automated, web-based experience for producing and delivering new on-hold messages with intuitive impact!

We understand that most advertising mediums cast a wide net with hopes to catch a few readers or viewers as they randomly pass by. But On-hold Media Group provides a distinct difference - a targeted direct connection to your existing and potential customers with each call to your business or professional practice, One Caller At A Time. With On-hold Media Group you will always have the opportunity to inform your callers about new products and services, and remind them of the benefits they'll realize from their valued relationship with you.

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Why On-Hold Media Group?

On-Hold Media Group has invested over 21 years creating the most advanced "Content Management System" (CMS) technology to deliver a highly scalable, user-friendly experience, message production and delivery system.

Our professional writers and voice talent assure that the on-hold content your callers hear will deliver maximum effectiveness to insure desired results.

We maintain relationships with hundreds of industry professionals to provide economies of scale and unsurpassed product/service-focused content.

New Shuffle™ Technology

  • The On-Hold Shuffle™ system automatically creates future on-hold messages from a playlist you create in just minutes online.
  • Select scripts from your libraries to create your playlist. Designate Priority scripts, and start/end dates if needed.
  • Audition and add as many music tracks as you like from nearly 300 selections
  • Enjoy automatic production updates weekly, bi-weekly, or monthly.
  • Fresh ideas—fresh sounds. Shuffle makes it happen!

Why On-Hold Marketing?

  • It's the most cost-effective form of advertising.
  • It provides an affordable solution to announce company information and products.
  • 7 out of 10 callers are placed on-hold. After 60 seconds, over half of those will hang up on "dead air." On-Hold Media Group's professional messages reduce that to just 2%.
  • 34% of callers who hang up will NOT call back
  • On-hold messaging increases the amount of time callers are willing to spend on hold 15-35%
  • Increase revenue potential - Click here to see for yourself

Success Stories

"First Electric Supply just started using OnHoldWizard and it has made a big impression on our customers.

Prior to OnHoldWizard, we used a typical FM radio station for our on-hold service. We ran into many static issues and it was not beneficial to the customer or our business. It was only a tool to soften the awkward silence.

Now with OnHoldWizard, we can update customers about our company, promote our products, or alert them about upcoming events. It is a great marketing tool and it has become one of the most effective ways to reach our customer base.

We have opened several new branch locations in the past year, and in order to compete in these new marketplaces we felt it was necessary to increase our professionalism. OnHoldWizard has helped take our company to that next level.

It has also helped us become more personable with our new customers. We use the IMARK Library to promote but add our own personal touch. It has been a great addition to our company!"

Kirby Gray
Marketing/Purchasing Manager
First Electric Supply

" has definitely made a difference in our business. When we first started using the service, our customers immediately commented on how our on-hold messages had effectively captured their experience with our company, which reinforces repeat business.

When we started manufacturing doors, On-Hold Media Group promoted our new service in a way that mass marketing couldn't. Because it spoke to our existing customers, we got a lot of questions and positive feedback.

We're currently using to promote our True-Value Center, and I must say -- it's already making a difference."

Joe Centracchio
General Manager
J.R. Kakley & Sons, Inc

"Setting up our on-hold message service has been one of the best experiences I've had adding enhancements to our telecommunications system. The whole process was very easy. Working with the folks at On-Hold Media Group and Allan Rhodes was pleasant and they did exactly what they said they would do. Everything went exactly as planned. The Production Wizard is very well thought out and a pleasure to use. Again, thank you for a most agreeable business experience."

Joel Ruvkun
Office Manager

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