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As we celebrate year 23, On-hold Media Group believes more strongly than ever in the power of on-hold messaging, having delivered over 100,000 on-hold messages nationwide. Since launching our company in January, 2001, we have focused on efforts toward the continual advancement of The Shuffle, our online Content Management System. This effort gives our customers the most user-friendly, automated, web-based experience for producing and delivering new on-hold messages with intuitive impact!

We understand that most advertising mediums cast a wide net with hopes to catch a few readers or viewers as they randomly pass by. But On-hold Media Group provides a distinct difference - a targeted direct connection to your existing and potential customers with each call to your business or professional practice, One Caller At A Time. With On-hold Media Group you will always have the opportunity to inform your callers about new products and services, and remind them of the benefits they'll realize from their valued relationship with you.

OHMG          OHMG         OHMG 22 Year Anniversary    OHMG          OHMG

Why On-Hold Marketing?

  • It's the most cost-effective form of advertising.
  • It provides an affordable solution to announce company information and products.
  • 7 out of 10 callers are placed on-hold. After 60 seconds, over half of those will hang up on "dead air." On-Hold Media Group's professional messages reduce that to just 2%.
  • 34% of callers who hang up will NOT call back
  • On-hold messaging increases the amount of time callers are willing to spend on hold 15-35%
  • Increase revenue potential - Click here to see for yourself

Why On-Hold Media Group?

On-Hold Media Group has invested over 22 years creating the most advanced "Content Management System" (CMS) technology to deliver a highly scalable, user-friendly experience, message production and delivery system.

Our professional writers and voice talent assure that the on-hold content your callers hear will deliver maximum effectiveness to insure desired results.

We maintain relationships with hundreds of industry professionals to provide economies of scale and unsurpassed product/service-focused content.

Next Level Shuffle™ Technology

  • The On-Hold Shuffle™ system automatically creates future on-hold messages from a playlist you create in just minutes online.
  • Select scripts from your libraries to create your playlist. Designate Priority scripts, and start/end dates if needed.
  • Audition and add as many music tracks as you like from nearly 300 selections
  • Enjoy automatic production updates weekly, bi-weekly, or monthly.
  • Fresh ideas—fresh sounds. Shuffle makes it happen!

Success Stories

"Allan, I just wanted you to know that David Crandell did an excellent job of fixing our "on-hold" problem. First of all, he telephoned to confirm our telephone numbers in order to troubleshoot the problem and then followed up with an e-mail to let me know that all was working properly. I thought you should know how well your employee is doing in the customer service area. Thanks again for your prompt response to our problem."

Heather McFadden

Collin Air Conditioning & Heating

"Working with the folks at the On Hold Wizard has been a rewarding experience this past year. It is by far the easiest system I have ever used and the staff is great to work with. The ability to update our messages automatically have helped us keep our fans here at the RoughRiders informed and up to date on the latest information regarding the team and all our promotions. It’s been a great tool for selling as well as it’s easy and quick for the customer. I highly recommend this system."

Lynn Wittenburg
VP of Sales & Marketing
Frisco RoughRiders

"When I need something, you guys are right on top of it. Whether I need a new script written or need changes made to one that has already been produced, you all have always gone above and beyond.

Although we do not leave our members on hold for extended periods of time, they receive a wealth of information when they are on hold. For some, this is the only way they hear about some of our events and services. We couldn't do it without you. "

Michelle Taylor
Assistant to the President & Group Coordinator
NACM Southwest

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