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As we celebrate our 23rd anniversary, On-hold Media Group believes more strongly than ever in the power of on-hold messaging, having delivered over 100,000 on-hold messages nationwide. Since launching our company in January, 2001, we have focused on efforts toward the continual advancement of The Shuffle, our online Content Management System. This effort gives our customers the most user-friendly, automated, web-based experience for producing and delivering new on-hold messages with intuitive impact!

We understand that most advertising mediums cast a wide net with hopes to catch a few readers or viewers as they randomly pass by. But On-hold Media Group provides a distinct difference - a targeted direct connection to your existing and potential customers with each call to your business or professional practice, One Caller At A Time. With On-hold Media Group you will always have the opportunity to inform your callers about new products and services, and remind them of the benefits they'll realize from their valued relationship with you.

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Why On-Hold Marketing?

  • It's the most cost-effective form of advertising.
  • It provides an affordable solution to announce company information and products.
  • 7 out of 10 callers are placed on-hold. After 60 seconds, over half of those will hang up on "dead air." On-Hold Media Group's professional messages reduce that to just 2%.
  • 34% of callers who hang up will NOT call back
  • On-hold messaging increases the amount of time callers are willing to spend on hold 15-35%
  • Increase revenue potential - Click here to see for yourself

Why On-Hold Media Group?

On-Hold Media Group has invested over 23 years creating the most advanced "Content Management System" (CMS) technology to deliver a highly scalable, user-friendly experience, message production and delivery system.

Our professional writers and voice talent assure that the on-hold content your callers hear will deliver maximum effectiveness to insure desired results.

We maintain relationships with hundreds of industry professionals to provide economies of scale and unsurpassed product/service-focused content.

Next Level Shuffle™ Technology

  • The On-Hold Shuffle™ system automatically creates future on-hold messages from a playlist you create in just minutes online.
  • Select scripts from your libraries to create your playlist. Designate Priority scripts, and start/end dates if needed.
  • Audition and add as many music tracks as you like from nearly 300 selections
  • Enjoy automatic production updates weekly, bi-weekly, or monthly.
  • Fresh ideas—fresh sounds. Shuffle makes it happen!

Success Stories

"It’s a pleasure to work with Chris Johnson and his team. The messaging is creative, timely and they offer quick turnaround on custom messaging. We are also able to pick from a variety of background music. We are very pleased with On-Hold Media’s service and messaging options."

Shariette Jones
Marketing Manager
Electric Supply, Inc. (FL)


"Your program provides an essential point of contact for us to connect with our customers as we support our key vendors, plus individual branch announcements…"

Vito DiMaio
Director of Marketing
Stoneway Electric Supply


"On-Hold is a great way to update your customers on the comings and goings of your company. I can’t tell you how often a customer will comment or reply to one of our salesmen about a product or service they heard about while on hold with us. Chris at On-hold Media Group is always responsive to my needs and requests, whether it is a question regarding my user interface or about creating a new custom spot to add to our on-hold playlist. "

Kyle Cerminara
Marketing
F & M Electrical Supply Co., Inc.


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